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Better service for callers


Published on 06/02/2013 17:00

A contact service has improved a council’s responses.

South Cambs District Council’s contact centre was brought in-house in December. Now 84 per cent of calls are resolved without the need to transfer callers to other departments, an improvement of around 20 per cent.


 
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Weather for Biggleswade

Tuesday 21 May 2013

5 day forecast

Today

Light rain

Light rain

Temperature: 8 C to 14 C

Wind Speed: 17 mph

Wind direction: North

Tomorrow

Cloudy

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Temperature: 3 C to 15 C

Wind Speed: 21 mph

Wind direction: North west

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