A telecoms and ICT business has been named as a finalist for an industry award.
Integra ICT, which is based in Gateshead Close in Sandy, has got through to the final round of the 2013 Comms National Awards. Integra is in the SME contact centre solution reseller category.
The awards are now into their 13th year and they are respected within the ICT industry. Applications are judged by industry experts whose experience covers resellers, trade associations, vendors, consultants and trade media.
Integra’s entry is for the successful deployment and commissioning of next-generation IP-based unified communications technology at Ramsay Rivers Hospital in Sawbridgeworth, Herts.
This has meant that the hospital has been able to analyse all aspects of its call centre activities and so improve customer service.
Pas Ruggiero, CEO of Integra ICT said: “We are delighted to have been shortlisted for such a prestigious award.
“Competition is tough and we were competing against some highly regarded organisations.
“Usage stats at Ramsay Hospital demonstrate that we have not only achieved but exceeded their expectations.”
The awards ceremony will be on Thursday at the Hilton Hotel in London.