Fire fighters receive 100 per cent satisfaction feedback

Fire Service
Fire Service
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100 per cent of those using the Bedfordshire Fire and Rescue Service are satisfied with the service they received according to customer surveys conducted between October and December 2014.

The Fire Service routinely asks people what they think of its work and all 381 people who completed their follow up surveys after receiving assistance or advice between October and December 2014 were very or fairly satisfied.

These include people involved in emergency incidents at home or at a non-domestic property and those who received a free Home Fire Safety Check to advise them on preventing fires or a Fire Safety Audit, which ensure commercial and public premises meet their obligations to protect their staff and the public.

Deputy Chief Fire Officer, Glen Ranger, said: “Consistently achieving these high ratings does not happen by chance and much credit should go to those delivering services, from front line Firefighters and Prevention & Protection staff to Senior Managers and Commanders.

“Our firefighters are high quality professionals who work together with a ‘can do, will do’ attitude and I’d like to thank them for their hard work.”