Trains to improve

David Statham said the company is looking to deliver a more reliable train service, cleaner trains and consistently high quality passenger service information.

“My determination as the new managing director of First Capital Connect is to put our passengers at the heart of our business,” he said.

First Capital Connect will work with Network Rail to improve the reliability of power supplies and signalling which badly affected passengers over the winter.In particular, overhead wires came down at Hitchin, St Neots, Potters Bar and Radlett in February.